Your People Are Your Greatest Asset. Let's Make Them Your Greatest Advantage.

HER (Human Engagement Resources) is a boutique HR consulting firm led by a former federal and private sector executive with 28 years of experience navigating complex workforce challenges. We provide personalized attention and specialized expertise to support both everyday HR needs and organizations facing critical people related issues.

From building positive workplace cultures to navigating complex employment risks, we partner with organizations to optimize their human capital while protecting their most valuable investment.

Adrienne Johnson, MHRM, MHRD - Founder & Principal Consultant

Led by Adrienne Johnson, MHRM, MHRD

Founder & Principal Consultant with 28 years of progressive HR experience including Associate Director of Employee/Labor Relations in a Leadership Executive role in the Federal Sector

The unique combination of boutique attention with federal-level expertise and private sector acumen unmatched in the Orlando market

Boutique Service, Specialist Expertise

At HER, we understand that organizations need both foundational HR support and the ability to handle complex, high-risk situations when they arise. That's why we offer:

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The Boutique Experience

  • Personalized attention with a limited client roster
  • Customized solutions tailored to your unique culture and needs
  • Direct access to senior-level expertise
  • Flexible partnerships that grow with your organization
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Critical Situation Expertise When It Matters

  • Federal-level and private sector experience with complex labor relations.
  • Proven ability to prevent costly employment disputes and compliance violations
  • Crisis management and risk mitigation for situations where mistakes are expensive
  • Strategic guidance for highly regulated industries and complex organizational challenges

The Result: You get the personal touch of a boutique firm with the deep expertise typically found only in large consulting practices or government agencies.

We're Here for Your Everyday Needs and Your Biggest Challenges

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For Strategic HR Partnership:

  • Building stronger employee engagement and workplace culture
  • Developing leadership capabilities and succession plans
  • Optimizing talent acquisition and retention strategies
  • Creating effective performance management systems
  • Ongoing HR advisory and support
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For High-Stakes Situations:

  • Employment disputes that could escalate to costly litigation
  • Union organizing campaigns or collective bargaining negotiations
  • Complex compliance challenges in regulated industries
  • Performance management issues requiring proper documentation
  • Organizational crises requiring immediate, expert intervention

The Reality: Most organizations need both types of support. HER is uniquely positioned to provide comprehensive HR partnership while having the specialized expertise to handle your most challenging situations.

Full-Spectrum HR Solutions

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Employee Relations & Conflict Resolution

For Building Positive Workplaces:

Develop strategies to foster employee engagement, improve communication, and create collaborative work environments where people thrive.

For High-Stakes Situations:

When conflicts escalate, prevent costly employment disputes with expert strategies. Average employment lawsuit defense costs exceed $75,000, with litigation awards averaging $296,000+.

Our Approach: Tailored policies, proactive engagement plans, and strategic conflict resolution.

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Labor Relations & Union Negotiations

For Proactive Relationship Building:

Maintain positive labor-management partnerships and navigate union relationships constructively.

For Critical Negotiations:

When stakes are high, leverage federal-level collective bargaining expertise. Employers spend over $400 million annually on union-avoidance consultants, and labor disputes can shut down operations.

Our Approach: Relationship building strategies, expert negotiation support, collective bargaining guidance, and crisis prevention planning.

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Performance Management Systems

For Organizational Excellence:

Enhance productivity and employee satisfaction with clear expectations, regular feedback, and meaningful recognition programs.

For Maximum Protection:

Create data-driven frameworks that boost performance while minimizing risks. Poor performance management costs organizations up to 30% of their potential productivity.

Our Approach: Customized performance frameworks, continuous feedback mechanisms, and goal-setting systems.

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Leadership Development

For Growing Organizations:

Invest in your managers with customized development programs that build essential skills and prepare emerging leaders for future challenges.

For Complex Environments:

Develop leaders who can navigate difficult employee situations, complex regulatory requirements, and high-pressure decision-making.

Our Approach: Executive coaching, management training workshops, leadership assessments, and crisis leadership preparation.

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Talent Management & Strategic Planning

For Sustainable Growth:

Attract, develop, and retain top talent with strategic approaches to recruitment, onboarding, and career development.

For Risk Mitigation:

Implement retention strategies that prevent costly turnover. Replacing a single employee costs 50% to 200% of their annual salary.

Our Approach: Recruitment optimization, onboarding excellence, career development pathways, succession planning, and talent analytics.

Proven Results: Measurable Impact, Not Just Services

We don't just provide HR consultingβ€”we deliver quantifiable protection against catastrophic costs. These real case studies demonstrate the financial impact of strategic HR management.

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542%
ROI Achieved
Proactive ER Investment
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$3.2M
Annual Savings
Workforce Optimization
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30%
Turnover Reduction
Performance Management
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$240M
Cost of Conflict
Reactive Labor Relations
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The Proactive Advantage

How strategic investment in modern employee relations software delivered a 542% ROI with just a 5.6-month payback period, while mitigating $2.4 million in litigation risk.

ROI: 542%Payback: 5.6 monthsRisk Mitigated: $2.4M
Litigation Avoidance β€’ Performance Management β€’ Risk Mitigation
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The High Cost of Conflict

Starbucks' reactive anti-union strategy cost over $240 million in direct expenses and liabilities, demonstrating why proactive labor relations are essential for financial protection.

Total Cost: $240M+NLRB Charges: 771Stores Affected: 500+
Labor Relations β€’ Crisis Management β€’ Strategic Planning

Bottom Line: Prevention vs. Reaction

Our clients avoid millions in potential losses while building stronger, more productive organizations. The cost of reactive HR management is measured in millions. The cost of prevention is measured in thousands.

View All Case Studies→
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Schedule Your 30-Minute Consultation for a Needs Assessment

Get an evaluation of your organization's HR vulnerabilities and receive actionable recommendations.

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Thought Leadership

Strategic insights for high-stakes HR challenges

πŸ“…1/15/2024
Performance Systems

The Hidden Costs of Poor Performance Management

Learn how inadequate performance systems can lead to costly litigation and how to build defensible processes.

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πŸ“…1/10/2024
Union & Labor

Union Organizing: Early Warning Signs Every Leader Should Know

Identify the key indicators of union organizing activity and develop proactive response strategies.

Read More β†’
πŸ“…1/5/2024
Litigation Avoidance

EEOC Complaint Response: A Strategic Approach

Navigate EEOC complaints effectively with proper documentation and strategic response planning.

Read More β†’